Billing Terms and Conditions
1. Payment Terms
All payments are due within the timeframe specified on your invoice. We accept the following payment methods:
- Credit card (Visa, MasterCard, American Express)
- Bank transfer
- PayPal
2. Invoicing
Invoices will be issued at the time of purchase or service delivery. Each invoice will include:
- Itemized list of products or services
- Applicable taxes and fees
- Total amount due
- Payment due date
3. Late Payments
Late payments may be subject to additional fees or interest charges. If payment is not received within 30 days of the due date, we reserve the right to:
- Suspend or terminate services
- Charge late payment fees
- Pursue collection activities
4. Refunds and Cancellations
Refund requests must be submitted within 14 days of purchase. Refunds will be processed according to our refund policy and may be subject to restocking fees.
5. Disputes
If you believe there is an error on your invoice, please contact us within 7 days of receiving the invoice. We will investigate and resolve any billing disputes promptly.
6. Currency and Taxes
All prices are listed in EUR unless otherwise specified. Applicable VAT and other taxes will be added to your invoice as required by law.
7. Changes to Terms
We reserve the right to modify these billing terms at any time. Changes will be effective immediately upon posting to our website.
8. Contact Information
For billing inquiries, please contact us at:
Email: billing@luumaform.com
Phone: [Your phone number]